In this quick tutorial you will learn about how to Presenting a single offer on the web – Decisioning Consultant.
Video
Presenting a single offer on the web
- In the Engagement policy tab you can configure business rules to define when specific actions or groups of actions are appropriate for customers.
![enagagement policy tab for presenting offer on the web channel](https://pegaks.com/wp-content/uploads/2020/07/engagement-policy-tab-1024x141.png)
- You can configure the actions here.
![create offer pega decisioning](https://pegaks.com/wp-content/uploads/2020/07/create-offer-pega-1024x224.png)
- To display an offer, you need to add a treatment that is specific to the channel.
![edit single offer in the pega decisioning consultant](https://pegaks.com/wp-content/uploads/2020/07/web-treatment-1024x393.png)
- A web treatment represents the message that you want to communicate visually to your customer on the web channel. You can either use an existing treatment or create one here.
- Content URL – you provide a link to an image that will display the action for this treatment. Once you provide the link, a preview of the content is displayed.
![create web treatment in pega customer decision hub](https://pegaks.com/wp-content/uploads/2020/07/create-web-treatment-1024x559.png)
- Click through URL – This is the URL that you want the customer to go to when they click on the action.
- Add the web treatment you just created.
![offer web treatment in pega decision hub](https://pegaks.com/wp-content/uploads/2020/07/offer-web-treatment-1024x261.png)
- Once the real-time container is added, configure it to select the results from an appropriate Business issue and Group.
![adding real time container in pega customer decision hub](https://pegaks.com/wp-content/uploads/2020/07/adding-real-time-container-in-channel-1024x406.png)
- Save the changes for the configuration to take effect.
- The web treatment is shown as a tile on the top right of the page.
![presenting single offer on the web](https://pegaks.com/wp-content/uploads/2020/07/presenting-single-offer-web-1024x409.png)
- When Customer clicks on the ‘Learn more’ button, it takes him to the URL that was configured as the click-through URL for the treatment.
Hope you learned about how to Presenting a single offer on the web – Decisioning Consultant. Will see in the next post.